FAQ's

We accept all major credit and debit cards, PayPal, and in-person cash payments for your convenience. Choose the method that works best for you!

We do not include insurance as part of our travel services, but we offer travel insurance separately at an incredibly affordable rate—less than the price of a coffee! Protect your journey without breaking the bank.

It’s important to note that we are a non-ATOL provider. ATOL (Air Travel Organiser’s Licence) is a UK scheme that protects customers if a travel company providing package holidays ceases trading. While we aren’t covered by ATOL, our separate travel insurance ensures you can still travel worry-free.

For any questions or to purchase your insurance, feel free to reach out. Your peace of mind matters to us!

We are proudly based in North East of England, bringing our passion for travel and tourism to this vibrant city. While we work behind the scenes to provide the best service, our focus remains on delivering exceptional experiences to clients near and far. Stay tuned for exciting updates as we continue to grow!

When does my booking become non-refundable?You can reach us through any of the following channels:

• Email: info@royaletravels.co.uk

• WhatsApp: +44 191 406 4949

• Instagram: www.instagram.com/royaletravels.uk

• Facebook: www.facebook.com/royaletravels.uk
  We look forward to hearing from you!

Refund policies vary based on the specific service you’ve booked, such as flights, hotels, or tours. Each service comes with its own set of terms, ranging from fully refundable to non-refundable. We ensure all terms and conditions are clearly communicated to you before payment.

In cases where a refund is applicable, it will be processed within 2 working days to the original mode of payment. If you have any questions about a specific booking, feel free to contact us for clarification.

Age restrictions depend on the specific services selected. While most tours are designed to accommodate everyone, some operators may enforce a minimum age policy. All relevant details, including any age restrictions, are clearly outlined on the booking page to help you make an informed choice. If you have questions about a specific tour, feel free to reach out for clarification!

The documents required depend on your destination and the type of services booked. Generally, you’ll need a valid passport, and in some cases, a visa. Additional documents like travel insurance, vaccination certificates, or booking confirmations may also be necessary. We’ll inform you of any specific requirements during the booking process.

Absolutely! We understand that every traveller is unique, and we’re happy to tailor our packages to suit your preferences. From destinations to activities, we’ll work with you to create an itinerary that aligns with your interests and needs.

Cancellation policies vary depending on the services booked (e.g., flights, hotels, or tours). While some bookings may be fully refundable, others may involve cancellation fees or be non-refundable. We’ll provide you with all terms and conditions before you make a payment. For any assistance with cancellations, feel free to contact us.

Yes, we offer special discounts for group bookings. Whether it’s a family gathering or a corporate retreat, we’re happy to provide competitive rates based on the size of your group. Contact us for more details!

In an unlikely event of a flight or tour is delayed or cancelled, we’ll assist you with the next steps to minimize any inconvenience. Depending on the service provider, alternative arrangements may be made. We recommend keeping in touch with us for updates and guidance during such instances.

We’re here for you every step of the way! From answering pre-trip questions to offering on-trip assistance, our team is dedicated to ensuring your journey goes smoothly. Contact us anytime through email, WhatsApp, or social media for support.

We aim to make your bookings as flexible as possible. In many cases, we offer the option to make partial payments or pay in instalments. Details vary depending on the services chosen, so feel free to discuss payment options with us.

At Royale Travels, we go beyond simply booking your trips—we craft experiences that you’ll cherish forever. Here’s what sets us apart:

• Personalized Service: We tailor every trip to suit your preferences and needs, ensuring it’s as unique as you are.

• Expert Knowledge: With our passion for travel and deep understanding of destinations, we guide you to the best experiences.

• Client-Centered Approach: From start to finish, your satisfaction is our priority. We’re here to answer questions, provide support, and make planning stress-free.

• Memorable Moments: Whether it’s a family vacation, a romantic getaway, or an adventurous tour, we help turn your travel dreams into unforgettable stories.

• Share and Inspire: When you travel with us, your journey doesn’t end after the trip. Tag us in your travel photos to feature on our page, inspire others, and even win exciting rewards!

Let Royale Travels transform your travel dreams into reality—your next adventure awaits!

We are an independent travel resource. We earn a small commission when you book flights, hotels, activities, insurances etc through the links on our site. This helps keep our information free for you.

No, absolutely not. Our affiliate commission is paid to us by the partner (e.g., Expedia, Holafly) and is already included in their pricing. You will always pay the same price regardless of how you book. Though many a times we as the retail agent gets special rates.

We are official affiliates or partners with all booking services listed, including Expedia, Holafly, Airalo, Compensair, and more. We only recommend trusted companies we use ourselves.

We use new tabs so you can keep our site open for planning while you complete your booking on the partner’s platform.

You must contact the partner directly. Since your booking is made on their site (e.g., Expedia for hotels, GetYourGuide for activities etc), they handle all customer support, cancellations, and changes. We cannot be liable for anything bought directly with the sellers.

Your payment constitutes a booking request. Refundable, non-refundable or partial refundable – it depends on the booking policy of that product/service. However, Your booking becomes final, non-refundable, and non-changeable once you get your official ticket/voucher. Up until that point, if the supplier cannot confirm the booking, you are entitled to a full refund.

No, we are affiliated partners. We connect you directly to trusted specialists like [Name of Insurance Company] for insurance and Compensair for flight compensation claims. They handle all legal and claim processes directly.

We display real-time pricing from our partners (Expedia, etc.). Prices can change rapidly based on demand. The final price is always confirmed by the supplier on their own website before purchase or it’s confirmed by us if you booked directly with us.

Some specialized activities require manual confirmation from the local operator. Your payment is a request. You only receive a final, non-refundable ticket after our team secures your spot, typically within 2 office working hours.

You must contact the partner you booked with directly. Since your purchase is made on their site (e.g., Expedia, GetYourGuide), they handle all customer support, cancellations, and changes.

Unless booked with us directly.

Certain specialized activities or last-minute tickets require a minimum lead time (e.g., 72 hours) for supplier confirmation and voucher issuance. If you wish to book an item for the next 1–3 days, please contact us directly before booking. We may be able to personally arrange a faster confirmation for you.